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Our customer service is about more than just sales
DINA Elektronik offers first-class and long-lasting products that offer you real added value. During the production cycle, we use high-quality materials that we actively encourage to be recycled. This ensures that our products are returned and recycled in order to fulfil our own quality standards.
If you have used an item from DINA Elektronik and would like to dispose of it properly, we will be happy to assist you. Contact our team and we will help you dispose of it correctly in accordance with the applicable legal regulations in your country. In the European Union, these regulations are based on Directive 2012/19/EU. We are always available to answer any questions you may have about taking back used products.
Please contact us via our website, by telephone or by e-mail in order to request an RMA number (returns number).
Please consider the requirements below to ensure a smooth processing of your return: